Debt collection may not be the primary thing that a small organisation would think about when a large organisation, which they have worked with many times, has left the most recent bill unsettled past the agreed final date. Their main concern may be to communicate with the large organisation and be informed what has happened, in the hope that it is just a simple mistake that can be rectified quickly. In this financial downturn, the large organisation may itself be waiting for payment on overdue invoices of its own and so may be suffering cash flow problems. If this is the case then depending on the cash flow situation of the small organisation they may take a non aggressive stance and allow more time for the large organisation to pay the bill. However, if the contract contains late payment sections then the small organisation may feel justified to use these, especially if their cash flow situation is not too healthy.

If the small organisation needs to use Debt collection methods, then they need to take into account the cost against the various choices, where a solicitor who is experienced in Debt collection, as well as a Debt collection company are very likely to base their cost on a percentage of the debt and this may work out as a large sum in comparison to a less expensive strategy of Debt collection. Debt collection software can be bought for under ?100 and can provide ample documentation on how to generate good Debt collection letters, taking into consideration the legislation in place at the time of release. It will be for the small organisation to take into account the effect of a contract however. Debt collection letters form the centre of the Debt collection procedure and the Debt collection software should come with not only guidelines but also examples that cover each part of the Debt collection procedure. In this way the small organisation has a starting point when generating their own Debt collection letters and so should be able to manipulate them to relate to the large organisation and the debt involved.

The member of staff or persons from the small organisation who get earmarked to operate the Debt collection software will have to have a good command of English and the ability, when generating Debt collection letters, to refrain from emotional language as this may well put the small organisation in a bad light with the large organisation and disturb the Debt collection procedure. It would be better for the small organisation to have more than one member of staff earmarked to the Debt collection software in case of holidays, sickness or any other absence in this way they will be able to take on any future debts at any time. Also this may improve the quality of Debt collection letters as they should be checked over before being distributed, since any unfortunate oversights could be as negative as emotional language.

So, for an investment of some ?100 or less, a small organisation can have the tools to generate Debt collection letters and the advantage is that once purchased, they can use the Debt collection software for future Debt collection with little extra outlay.